Pawgeniser Privacy Policy

Pawgeniser Privacy Policy Last updated: August 23, 2026 1. Introduction Pawgeniser ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application (the "App"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App. By accessing and using Pawgeniser, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy. 2. Information We Collect 2.1 Account Information When you create an account, we collect your email address and password. This information is used to authenticate your identity and maintain your account securely. 2.2 Pet & Health Data We collect information about your pets, including: - Dog profiles (name, breed, age, weight, microchip) - Health records, vaccination history, and medical treatments - Dietary information and feeding schedules - Weight tracking and wellness records - Medications, appointments, and treatment plans 2.3 Reminders & Calendar Data We collect information about reminders and calendar events you create, including dates, notes, and scheduling information to help you manage your pets' care. 2.4 Contact Information You may store contact information for veterinarians, pet sitters, and accommodations to help you manage your pet care network. 2.5 Photos & Media When you upload photos of your pets, we collect and store the image files along with any captions or metadata you provide. 2.6 Device Information We may collect information about your device, including device type, operating system, unique device identifiers, IP address, and app version. This helps us optimize the App for different devices and platforms. 2.7 Usage Analytics We collect analytics data about how you interact with the App, including pages visited, features used, and actions taken. This information helps us improve the App's functionality and user experience. 3. How Your Data Is Stored & Transmitted Any information you enter into the App — including vet contacts, health records, vaccinations, dog profiles, dietary records, reminders, petsitters, and accommodation notes — is transmitted over the internet and stored on our secure hosted servers so that it can be saved to your account and loaded again whenever you use the App. - Typed information is sent to and stored in our hosted database via encrypted API requests, and retrieved from the server each time you open the App. - Photos and documents you add are uploaded as files to our hosted file storage; the App stores a link to the file on the server rather than keeping the file only on your device. - Account information (such as your email) is handled by our authentication service on the server. All data is transmitted using encrypted connections (HTTPS). We do not sell your data or share it for advertising. If you delete your account, your stored data is removed as described in the Data Retention section. 4. How We Use Your Information We use the information we collect for the following purposes: - To provide, maintain, and improve the App and its features - To enable you to manage and track your pets' health and care - To send reminders and notifications for scheduled events and appointments - To provide customer support and respond to your inquiries - To analyze usage patterns and improve App performance - To comply with legal obligations and enforce our Terms of Service - To prevent fraud and enhance security 5. Data Retention We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law. 6. Information Sharing We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: - Service Providers: We may share information with third-party service providers who assist us in operating the App and providing services to you (e.g., cloud hosting, analytics). - Legal Requirements: We may disclose information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations, court orders, or government requests. - Business Transfers: If Pawgeniser is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. - Aggregated Data: We may share anonymized and aggregated data with third parties for research, analytics, and other purposes. 7. Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your password. 8. Your Privacy Rights Depending on your location, you may have the following rights regarding your personal information: - Access: The right to access your personal information - Correction: The right to correct inaccurate or incomplete information - Deletion: The right to request deletion of your personal information - Portability: The right to receive your data in a portable format - Opt-Out: The right to opt out of certain data processing activities To exercise any of these rights, please contact us at support@appstractsolutions.com with a clear description of your request. 9. Children's Privacy Pawgeniser is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at support@appstractsolutions.com. 10. Third-Party Links The App may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where applicable, by sending you a notification. Your continued use of the App after changes become effective constitutes your acceptance of the updated Privacy Policy. 12. Contact Us If you have questions about this Privacy Policy or our privacy practices, please contact us at: Pawgeniser Privacy Team Email: support@appstractsolutions.com We will respond to your inquiry within 30 days. 13. Additional Information By using Pawgeniser, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the App. This Privacy Policy is provided for informational purposes and should not be considered legal advice. For specific legal questions regarding your privacy rights, please consult with a qualified attorney in your jurisdiction.